What’s your return policy?
All clients ordering an edited highlight video have the opportunity to view the video in advance. We allow clients to request any additional edits or cut out any clips they no longer want. We allow minor edits anything that requires extensive editing will be quoted at an additional price. Once the video has been sent to you, it is non-refundable.
Do you ship oversees and to P.O. boxes?
We offer videos in DVDs for those who need this option. We will ship to any valid address and P.O. box however shipping will be added to the final cost if shipment is international.
Do you have customer service?
If you have any technical difficulties retrieving the video files on the cloud platforms we use, we are always available to help with this issue.